PRODUCT
What sizes do you offer and how do they fit?
They come in one size and fit most face shapes comfortably.
Dimensions
Millimeters: 145mm (width) × 34mm (height) × 123mm (arm length)
Inches: 5.70in (width) × 1.33in (height) × 4.84in (arm length)
If not, no worries, we offer 14-day hassle-free returns.
What makes AIM Sunnies different?
AIM Sunnies are built for performance and everyday wear. They are designed with feather-light TR90 frames, no-slip grips, and lenses offering the highest UV protection. The 90s-inspired look means they can be worn for race day and rest days.
Will they work with prescription lenses?
Not yet — AIM Sunnies don’t support prescription lenses right now, but it’s on our radar.
The product I want is currently out of stock. When can I buy it?
We recommend joining our community so you're first to get restock notifications (and get early access).
orders & shipping
How long will delivery take?
UK: The options at checkout depend on where your colourway is stocked:
Tracked 24: next working day after dispatch Tracked 48: 1 to 2 working days after dispatch
Standard: 5 to 8 working days after dispatch
Most colourways ship from our international fulfilment centre on Standard.
If Tracked 24 is not offered, it is not available for that basket.
Europe: Up to 1 week, depending on customs and location.
Australia: 7–10 business days
USA & Canada: 7–10 business days
Everywhere else: 7–12 business days
All orders are sent a tracking number via email once shipped.
Can I track my order?
Yes. Once your order ships, you’ll receive an email with a tracking link so you can follow your delivery every step of the way.
Do I need to pay customs duties or import taxes?
UK orders: No customs fees.
US orders: No charges on delivery. Duties are covered by us (DDP).
EU orders: No charges on delivery. Duties and VAT are included at checkout (DDP).
Australia & New Zealand: No customs fees.
European countries outside the EU: Local customs duties and taxes may apply and are payable on delivery.
Other regions: Local customs duties and taxes may apply and are payable on delivery.
Do you ship to my country?
Highly likely. We have shipped to 66+ countries & counting.
Not sure about yours? Just ask us at info@alwaysinmotion.co.uk
How much is shipping?
Shipping costs are calculated at checkout based on your shipping location and selected service.
Can I cancel my order?
We aim to dispatch orders quickly. If you need to cancel an order, please reach out to us within 2 hours of placing it. Email us at info@alwaysinmotion.co.uk.
We’ll do our best to accommodate your request, but we cannot guarantee cancellations once your order has entered the dispatch process.
Separately, if you are in the UK or EU you can cancel under your legal right up
to 14 days after your order arrives, even once it has shipped. See our refund
policy.
Can I Update My Shipping Address After Placing An Order?
If you spot an error, contact us immediately: info@alwaysinmotion.co.uk with your order number. We’ll try to update your address, but changes can’t be guaranteed once the order is in process. If a mis-delivery occurs due to an incorrect address, you may be liable to cover shipping to reship this.
What is Checkout+?
Checkout+ is optional shipping protection you can add at checkout for a small
fee. It covers your parcel if it is lost or stuck in transit, marked delivered
but never received, damaged on the way, arrives with the wrong or missing items,
turns up well outside the expected window, or is sent back to us undelivered.
If something goes wrong, file a claim through our returns portal and Onward
sorts it, usually with a replacement or a refund.
Claims have time limits, so tell us as soon as something looks wrong. Damage,
theft and missing items are claimed within 15 days. An international parcel that
has stopped moving can be claimed from day 20 after dispatch, and that window
closes at day 30.
If your order is genuinely lost, we will make it right whether or not you added
Checkout+.
Why can't I choose 24-hour delivery?
We ship from two places: a UK warehouse and an international fulfilment centre.
Tracked 24 and Tracked 48 are only available for colourways held in the UK. Ifyou are not offered them, your colourway is coming from our internationalcentre, which is Standard delivery only.
Why has my order arrived in two parcels?
If your basket contains colourways from both of our warehouses, they shipseparately and can arrive days apart. You get a tracking link for each, anddelivery is charged for each parcel.
RETURNS
Can I return my order?
We accept returns on most sunglasses within 14 days of receiving your order.
Start it in our Returns & Order Issues portal, which gives you the right return
address for where you are.
To qualify, the sunglasses must come back in a resaleable condition with all
original packaging including the case. You may inspect them as you would in a
shop, but we may deduct from your refund if they have been used beyond that.
Return postage is your responsibility. If you use our prepaid label, the cost of
that label is deducted from your refund and shown in the portal before you
confirm. There is no handling or restocking fee in the UK or EU.
If you are in the UK or EU you have a legal right to cancel within 14 days of
receiving your order and a further 14 days to send it back. We refund the price
you paid plus the standard delivery charge within 14 days of the goods reaching
us or of your proof of postage.
To start a return, head to our returns portal.
Can I exchange for a different style?
We don't currently offer direct exchanges. If you'd like a different colour, return your pair for a refund through our Returns & Order Issues portal (https://alwaysinmotion.co.uk/a/returnzap) and place a new order.
Is there a return fee?
There is no handling or restocking fee in the UK or EU. Return postage is your
responsibility: if you use our prepaid label, the cost of that label is deducted
from your refund and shown in the portal before you confirm. Outside the UK and
EU a small handling fee applies, also shown before you confirm.
If you are in the UK or EU and cancel within 14 days of receiving your order, we
refund your original standard delivery charge too.
I recieved a damaged product or wrong item. What now?
We're really sorry about that. Head to our Returns & Order Issues portal (https://alwaysinmotion.co.uk/a/returnzap) and pick the reason that fits. Upload a photo where asked and we'll put it right as quickly as we can. If you added Checkout+ protection at checkout, lost, stolen, wrong or missing orders are covered, and the portal will guide you straight to your claim.
After I recieve my item, what if I change my mind?
No problem. Use our 14-day returns through the Returns & Order Issues portal: https://alwaysinmotion.co.uk/a/returnzap. Simple as that.
What is your return policy?
We offer a 14-day return window from the date you receive your order. Sunglasses must be in resale condition with all original packaging including the case, and you'll need your order number. To start a return, head to our Returns & Order Issues portal: https://alwaysinmotion.co.uk/a/returnzap
Postage is on you for change-of-mind returns. If you use our prepaid label, the cost of that label comes off your refund and is shown in the portal before you confirm. There is no handling or restocking fee in the UK or EU; outside the UK and EU a small handling fee applies, also shown before you confirm.
We refund as soon as you have sent it and shown us your proof of postage — you do not have to wait for it to reach us.
Can I Update My Shipping Address After Placing An Order?
If you spot an error, contact us immediately: info@alwaysinmotion.co.uk with your order number. We’ll try to update your address, but changes can’t be guaranteed once the order is in process. If a mis-delivery occurs due to an incorrect address, you may be liable to cover shipping to reship this.
still need help?
You can chat with us at info@alwaysinmotion.co.uk. We aim to respond within 24 hours.
For detailed policies, you can also check out our shipping policy here and our returns and refunds policies here.